Deep Freeze by Michael Grumley

If you’d like to write a creepily exciting medical thriller set in the near future, you could do worse than Michael C. Grumley did in his new medical/techno-thriller, Deep Freeze. Like him, you might want to consider the consequences of the hubristic quest for immortality. Who would want such a thing? What massive ego is required to even contemplate it? And, at a technical level, how could science make it possible?

Lifespan extension is a hot topic today that extends beyond the laboratory into policymaking or even, you might say, philosophy. The conceptual seeds for a changed mindset about the inevitability of aging have already been planted. An effort is afoot to have aging declared a disease—a Pandora’s box for sure—which will legitimate medical research aimed at making aging “curable,” even reversible.

The bedrock requirement of medical and science-based thrillers is the believability of the underlying science. It may not be technically correct, and if it involves the future, it may never come to pass. Yet, the science must carry authority, with enough detail to be persuasive, but without turning into a textbook. Michael Crichton was a master at this; Neal Stephenson is too. It’s clear Grumley has done his research. He brings together several advances in medical science that might address some of the inherent challenges of enhanced longevity. Yet I wasn’t able to totally suspend disbelief, in part because his characters didn’t think like the many doctors and researchers I’ve worked with.

In an isolated research center in the Arizona desert some twenty years in the future, Grumley writes, medical scientists are working on a one-of-a-kind technology. You very soon get an inkling that everything in the running of the lab is not on the up-and-up. The sophisticated machine that Rachel Souza (a vascular physician) and her friend, technician Henry Yamada, are testing is designed to warm a frozen body (think cryogenics) very slowly. The machine has worked on animals, and the story begins with the first human test, an attempt to thaw the frozen body of former US Army Special Forces veteran John Reiff. Clearly, the stakes are high.

And they are successful. As Reiff gradually regains both physical and mental capacity, he senses Rachel and Henry aren’t completely honest about where he is and what the project is all about. But those uneasy feelings are nothing compared to the shock of learning he’s been kept in a frozen state by someone, somewhere, for twenty-two years. From the point he becomes aware of what’s happened to him, the story becomes a frantic scramble for Rachel, Henry, and Reiff’s survival (ironic, given the book’s overall theme). It becomes much like a conventional cat-and-mouse thriller.

Determinedly, almost naively, optimistic, Rachel takes much too long to recognize that all isn’t as it should be in the lab. Blinders on, she wasn’t convincing. Nor did I believe in the story’s villains—they were cardboard-cutout-evil.

Grumley maneuvers around the project’s ethical issues by eventually describing how, during the period Reiff was frozen, the world economy, governments, and social systems totally imploded. Traditional norms were abandoned. That’s such a major piece of context, it would have helped to have it much sooner—and in convincing detail. It also explains the odd anti-government allusions that occur earlier in the story. Several major pieces of the story are left hanging and will probably be the subject of subsequent books in this series (this is Book 1).

This medical thriller has a strong opening and includes several quite likeable and interesting characters. It provides a lot to think about, too, at multiple levels. You can’t quite hear about certain new medical advances without recalling it.

I Saw You!–or Maybe I Didn’t

Unease about the growing use of facial recognition technology has clustered around some by now well-known difficulties: inaccurate results when non-white individuals are involved; inadequate training of personnel who “read” the results; adoption of privacy-invading systems without public knowledge or input; inadequate monitoring of accuracy.

Despite these concerns, use of this technology is expanding in law enforcement, border control, airport screening, even business, including retail. Remember Rite Aid? How’s it really being used? What are the benefits as well as the unintended consequences? These questions create a fertile arena for authors of crime fiction.

Properly implemented, facial-recognition could help make policing more efficient. It has been used to identify a number of the January 6 rioters, whose participation was then verified by other evidence (their own Facebook posts, often). The UK, whose cities are blanketed with camera surveillance, nevertheless still values the human element—a cadre of super-recognizers who “never forget a human face.” That would not be me.

Unfortunately, an identification facilitated by the facial recognition technology sometimes trumps other evidence gathered in more traditional ways. The arrestee’s alibi, for example. No matter how sophisticated the technology becomes, it remains true that a person cannot be in two places at once.

Police departments say the technology is used only to generate leads, and people should not be charged with a crime until there is corroborating evidence. In practice, though, the algorithm’s output often doesn’t mark the beginning of an investigation, but its end. That perception was borne out by a Washington Post story yesterday about. A Texas man has filed a lawsuit against Macy’s (and others) claiming overconfidence in the technology led to his arrest by the Houston police. While in custody, he was sexually assaulted. This is one of a half-dozen ongoing wrongful arrest cases are around the country.

In the U.S., a growing number of state and local law enforcement agencies have available to them the faces of nearly half the adult population. These photos come from various sources—including billions scraped from social media, as well as government-issued I.D. cards, mug shots, driver’s licenses, etc. (In which case I don’t need to worry, because my driver’s license photo looks nothing like me! Though probably it matches up with the eighty or so “nodal points” that define a particular face.) The Georgetown University Law Center’s project on privacy and technology calls this vast database “the perpetual line-up.” And you’re likely in it, no matter how law-abiding you are.

Maybe you’re thinking, “So what? I’m not a criminal. This doesn’t affect me.” At least not until there’s a misidentification. Crime fiction writers should have a field day with this one. It’s one thing in a traffic stop or arrest situation to attempt to verify someone’s identity; it’s quite another to use the database for a fishing expedition after-the-fact. And fish will be caught, possibly using grainy, out-of-focus, out-of-date, candid selfies, to create a list of possible matches. Facebook for a while identified individuals in the photos on our news feeds. My friend’s wife was consistently identified as me. I didn’t think we look at all alike, but the algorithm did, so I understand the reality of misidentifying people.

Police departments in several major American cities are experimenting with street surveillance cameras that can continuously scan the faces of people in real time. More than a whiff of China here. The People’s Daily has reported that China’s facial recognition system needs only one second to scan the faces of its 1.4 billion people.

Warrants aren’t required for a search of facial databases. The investigations aren’t necessarily limited to serious crimes. Defendants may never be told that it was an algorithm, not a human witness, that identified them. People who don’t trust the justice system, may prefer to take a plea deal and never have their case tried in court and face a potentially longer sentence. This means the true rate of false positive identifications is unknowable. All these aspects of the technology and its implementation, good and bad, lend themselves to situations crime writers can exploit.

Graphic by Mike MacKenzie (www.vpnsrus.com) under Creative Commons license 2.0 Generic.

Like Printing Money by R.A. Cramblitt

You may have a pretty good guess what the wonks working after hours at 3D printing company 3Make are up to—after all, only a few activities are likely to be Like Printing Money, the name of RA Cramblitt’s new technological crime novel. But, don’t worry, the technology isn’t so dense that it obscures the basic human motivation at work here—greed.

Set in Baltimore, Maryland, the story does evoke the city’s row houses and freeways and the backwoods countryside that’s not really that far away. Baltimore is coming into its own as a location for crime stories, building on the success of author Laura Lippman and the television series, Homicide: Life on the Streets and The Wire. It’s definitely a city, it has distinct neighborhoods, but it’s not so big as to be fictionally unmanageable—it doesn’t take three hours to drive across town, for example.

An interesting set of characters, Black and white, negotiate Cramblitt’s city streets, and you can be forgiven for not spotting who the star of the show is going to be. At first you may think it’s Bernard Jamal, college hoops player and successful venture capitalist, who’s kidnapped in the first chapter, his long legs folded into the uncomfortable confines of an automobile trunk. In fact, however, the story’s main character is Charlaine Pennington, an investigator in a private detective agency.

Charlaine is working on a case assigned to her by the detective agency owner, Tony Mancuso. It involves 3Make in some way, but she’s received precious little information about what the job entails. She doesn’t like it and objects, and if there’s one thing Charlaine is good at—several things, actually—it’s sticking up for herself. It turns out that Tony himself doesn’t know as much as he’d like to about why the sketchy Russian has hired them.

Something is very wrong at 3Make, and Charlaine and Tony are determined to find out what that is, even before they find the first body. And Jamal may have escaped his captors, but he hasn’t shed his desire to find out who they were and what they were up to. I loved the charming elderly Black man who helps him. Great character!

Cramblitt has a habit of overloading the narrative with back story. He’s good at showing, and I for one could do with a lot less telling. I like to see a novel’s characters in action and figure out their strengths and weaknesses for myself. Like Printing Money is Cramblitt’s first crime novel, though, and he may realize he doesn’t need all that history. The narrative screeches to a stop every time. You can certainly hope there aren’t any technological wizards like 3Make’s Barrett and Chen, working after hours on projects akin to the one exposed in this novel, but the sad truth is, there undoubtedly are. The book gives you fair warning.

confiscated drug money
Confiscated drug money (photo: wikimedia.org)

What Were They Thinking?

Could the image of a four-drawer filing cabinet, whose drawers extend backwards into, well, near-infinity help explain some of society’s current communication disconnects? In a recent New Yorker article, Jill Lepore suggests you can divide all human knowledge into these four drawers: The little paper label on the top drawer says “Mysteries,” the second is “Facts,” the third is “Numbers,” and the bottom drawer is “Data.”

In her analogy, the Mysteries drawer (drawer 1) contains things only God knows, “like what happens when you’re dead.” In the past, this drawer would have been crowded with speculations on such matters as how distant are the stars, what happened to the dinosaurs, how do cells and molecules and atoms work? Thanks to advances in the sciences, these topics have been moved into the Facts drawer (drawer 2). That drawer “contains files about things humans can prove by way of observation, detection, and experiment.” The Numbers drawer (drawer 3) holds what you might think: censuses, polls, averages—stuff that can be counted.

It’s drawer 4 on the bottom, “Data,” that captures most of Lepore’s and society’s attention today. Humans cannot know data directly, in her metaphor, but must derive it from a computer. This drawer used to be empty but is now jammed full. More full than we can use with all practicality.

Not only do the drawers collect different types of knowledge and information, they work differently. They follow different logics. You learn about mysteries by revelation and the discipline that studies them is theology. You collect facts “to find the truth” and you study them by way of law, the humanities, and the natural sciences. Numbers are collected in the form of statistics, acquired through measurement, and you study them through the social sciences. Data analysis by computer enables prediction, pattern detection, based on data science.

For any complicated question (the example she uses is mass shootings in the United States), she says “your best bet is to riffle through all four of these drawers.” Each has something useful to contribute. However, the default in recent years has been to reach for that bottom drawer, as if data science contains the only answers. I saw evidence of the shortcomings of this approach in a news story last week about American students’ declining test scores in history and civics. One commentator noted that the data do not point to reasons for the decline. “Ongoing debates over how to teach history may well be getting in the way of actually doing it,” he said. Once the data are there, then what?

Data science certainly doesn’t preclude the need to open the other three drawers; nor does it demand that we renounce “all the other ways of knowing,” Lepore, a historian (drawer 2), says. Her article goes on to discuss other topics, but she also might have considered whether the main reason people today can’t seem to reconcile differing points of view is that they are basing their views on the contents of different drawers.

Another cultural columnist, Virginia Heffernan, writing in the current issue of Wired, pulls all this together in a way that emphasizes the importance of data science in an article about the complexities of manufacturing modern silicon chips, “I Saw the Face of God in a Semiconductor Factory.” She calls these chips “the engine of nearly all modern abstraction, from laws to concepts to cognition itself” (drawer 2). The global economy of semiconductor chips (drawer 3) is “as mind-boggling as cryptocurrency markets and derivative securities (drawer 4). Or as certain theologies, ones that feature nano-angels dancing on nano-pins” (drawer 1).

Another danger of over-reliance on technoscience and the hubris that goes with it is one familiar to people as far back as the ancient Greeks, whose myths addressed the world-changing intervention of fire. Just ask Prometheus how that worked out for him.

Further Reading
How Data Happened: A History from the Age of Reason to the Age of Algorithms by Chris Wiggins and Matthew L. Jones
Technologies of Speculation: The Limits of Knowledge in a Data-Driven Society, by Sun-ha Hong
“Frankenstein’s warning: the too-familiar hubris of today’s technoscience” by Richard King, The Guardian 30 Apr 2023.

AI: Wild Hopes, Desperate Fears, and Plot Ideas

Generative artificial intelligence taking over what we thought were uniquely human activities offers of-the-minute plot lines for mystery and crime writers. We’re accustomed to robot reporters covering high school sports and company earnings reports, but ChatGPT and its kin producing the Great American Novel-To-Be? What about AI creating art, video, and audio that mimics specific human voices? Whole new realms of possible crimes open up. A recent Washington Post article calls this an era of “wild hopes and desperate fears.” If the genie isn’t already out of the bottle, it’s certainly punched through the top.

“The capacity for a technology to be used both for good and ill is not unique to generative AI,” the Post article says. Other types of AI tools have downsides too. One that immediately raised skeptical questions is the idea of deploying AI in policing. A recent Guardian article by Jo Callaghan starts by describing the questions such a move would raise. While it makes sense to continue the long-standing practice of sending a robot to check out suspicious packages, San Francisco’s board of supervisors has planned to arm robots with lethal explosives, before pushback caused them to take a step back, maybe only temporarily.

Public confidence in the police has declined sharply in recent years, not just in the United States, but in England and Wales too, Callaghan reports. Meanwhile, it’s a job that “requires hundreds of judgments to be made each day, often under conditions of extreme pressure and uncertainty.” These decisions are informed by a lot of factors unrelated to the situation confronting the officer: past experience, recent trauma, temperament, attitudes and prejudices absorbed from the rest of society. Could AI, presumably relieved of all those extraneous factors, do better? Operate more fairly and efficiently? Maybe, maybe not.

“Narrow AI,” Callaghan explained, can perform specific tasks, like identifying the bomb in that abandoned backpack; “general purpose AI” makes more complicated judgments and decisions, even the kinds public safety personnel must make. The deep learning that enables general purpose AI results from feeding the system huge amounts of data. For example, having been fed millions of photographs of human faces, facial recognition AI can pick out suspects. We see this and other examples of AI creeping into novels and TV cop shows, where, for example, GPS data are used not only to develop “heat maps” of where crimes are likely, but also to predict specific suspects’ likely location or where to look for a missing person. You can see why some authors prefer to set their stories before 1970. The technology is a lot to keep up with.

Callaghan concludes, “Instead of debating what AI will or will not be able to do in the future, we should be asking what we want from our criminal and justice system, and how AI could help us to achieve it.” These are questions crime writers wrestle with too.

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Look It Up!

Colleagues who heard University College of London professor Dennis Duncan was writing a book about indexes regarded him skeptically, saying, “Isn’t that a bit . . . niche?” He described the experience in a recent American Ancestors Webinar.

His cleverly titled Index, a History of the, turns out to be livelier than those people may have anticipated. Its significance was underscored when it appeared on the front cover of the New York Times Review of Books last February. What’s more, the history of the index is still developing. When we do a Google search, for example, we are not searching the entire Web, we are searching Google’s index of the Web. The possibility that such an index could be manipulated to provide or obscure certain results has thrust indexing into the political arena.

Having an index was such a good idea, Duncan says, that monks invented it simultaneously in two different places, around the start of the 13th century. One of them (Hugh of St. Cher, pictured; the glasses are an anachronism) was based in Paris, and the other (Robert Grosseteste—“big head”) was in Oxford.

St. Cher wanted to index the Bible by recording the occurrences of every word in it. Starting with “a  a  a  a,” which appears four times, the list was alphabetical and was created to facilitate preaching. As long as monks used their Bibles to read and meditate, an index wasn’t necessary, but once they started preaching they needed to navigate the Bible more efficiently. This type of index was like using Control-F, Duncan says.

Grosseteste, by contrast, created an index much more like the ones we’re familiar with. It was a subject index. But he went far afield with the concept, including in his index all the books he’d read. It was a parchment Google.

For the next approximately 150 years, every copy of every book was still hand-lettered (manu-script, manus being Latin for hand). And the copy was not necessarily the same size as the original. As a result, the page numbers and index were copy-specific; what’s on page 50 in the original may be on page 70 in the copy, if the pages are smaller. Once printing was invented, copies were duplicates, page numbers were consistent, and scholars referring to specific content could be sure they were “all on the same page.”

From the beginning, naysayers criticized people for being “index-readers,” rather than working their way through an entire text. This questioning of colleagues’ scholarly rigor reminds me of today’s critics of Wikipedia users and headline-scanners (guilty).

Several well-known battles between intellectuals broke out in indexes. “Brown, Jeremiah, his dullness, 24, 40-45, 213” and the like. A more recent tweak in an index resulted after Norman Mailer refused to let William F. Buckley quote from his letters in Buckley’s book, The Unmaking of the Mayor. When the book came out, Buckley sent Mailer a copy and in the index, next to Mailer’s name, he wrote “Hi!,” knowing that would be the first thing Mailer would look for and calling him out on it.

How a Book Is Made

Readers and writers alike may enjoy this interactive New York Times feature from a few months back, ICYMI, which shows step-by-step how a book is made. Elizabeth Harris and photographer Thomas Prior followed the progress of Marlon James’s book Moon Witch, Spider King, from its beginning as a Word document somewhere in the cloud to a finished hardcover book you can hold in your hand.

The first step (after Marlon finishes his cloud magic) is producing the brilliantly colored jacket, which is run on a six-color press, 8,000 sheets of paper in a batch. Next, the aptly-named press that prints the actual book pages. It weighs 200,000 pounds, and the rolls of specialty paper books require weigh 800 pounds each—no supply chain paper shortages here!

It’s probably a good idea that authors are nowhere near these presses. Watching the flying ribbon of paper is almost scary, as is wondering whether the pages will arrive at the bindery in the right order. (Eeek! The gathering machine! Trimming! Gluing!) It’s amazing how rarely these pieces of the process do mess up. As many books as I’ve read, handled, skimmed, etc., I’ve seen out-of-order pages or bad trimming once in a very blue moon.

The cardboard covers (call one a “case,” and you’ll pass for a printing insider) then go on. The striking jacket wrappers are folded onto the books. Boxes of finished books are wrapped, sealed, labeled, and ready to ship. Fini! This is a lot more than I knew about producing a book when I was 10, and my mom found me pecking on my sturdy Underwood. “Writing is so hard!” I complained. “It’s almost impossible to make the right side of the lines come out even!”

Who Are You, Really?

Being bitten by the genealogy bug gives you a ticket to the vast carnival midway of life, with all its delights, haunted houses, and proofs of strength. You can wander into any number of enticing alleyways, all in the name of “research.” Recently, I participated in a Zoom lecture by author Paul Joseph Fronczak who’s written books about his strange history, which was made into the CNN documentary, The Lost Sons.

Ten-year-old Paul Fronczak found some newspaper clippings from the mid-1960s hidden in the family attic. They described how a woman disguised as a nurse had kidnapped a day-old baby boy from the maternity ward of a Midwestern hospital.

Fifteen months later, a toddler boy was found abandoned in northern New Jersey, identified as the missing child, and returned to his parents. The stories he’d found were about him, Paul Fronczak. Although raised in a loving home, Paul always felt like an outsider. In later years, he convinced his parents to get a DNA test, to make sure he was really their missing child. Short answer: he was not. But who was he?

He embarked on a quest to find his biological parents and, if possible, the kidnapped Paul. Again, DNA provided answers as well as new questions. The author Paul’s birth name was Jack Rosenthal, and he was born in New Jersey. (Ironically, he’s grateful to have grown up in the Fronczak home, because the Rosenthal family “was a nightmare.”) Jack Rosenthal’s birth certificate revealed a new mystery. He had a twin sister, as yet unidentified. After six years of effort, Paul did find the Fronczak’s biological son, called Kevin, living in Michigan.

If the Fronczak case weren’t convoluted enough, The Washington Post (paywall) recently covered the story of the Bryntwick family of Montreal. Anne Bryntwick was a single mom in the 1950s, who for a decade had an occasional liaison with a man named Mike Mitchell. Apparently she saw him frequently enough, because, as her son Bob says, she gave birth like clockwork “every year, year and a half.”

Anne raised five children herself, but six of her babies disappeared. As DNA-testing became more popular, information on what happened to these babies began to appear when two of the adopted-out siblings found each other. And they found their brother Bob. All but one of the adopted-out siblings were raised as only children, and, even though they are now in their 70s, they enthusiastically embrace their new-found brothers and sisters.

It seems Mitchell, their father, was selling some of Anne’s babies for $10,000 apiece to U.S. and Canadian couples desperate for adoption. Laws at the time didn’t ban such sales, and poor, uneducated women like Anne were ripe for exploitation. Meanwhile, Mitchell was married to another woman, with whom he had eight more children.

“DNA doesn’t like, people lie,” says one of the adopted-out sisters. And lying was easier when people didn’t discuss certain things. Some families still don’t. The other Rosenthal children are not interested in meeting their brother Paul, nor are most of the Bryntwick half-siblings, children of the married couple. Both of these sagas are eye-popping reads!

True Identity by Paul Fronczak

Power in the Blood

Highly recommended is debut fiction author Hiawatha Bray’s entertaining new techno-thriller, set mostly in Boston. Like Bray himself, his protagonist, Weldon Drake, is a technology reporter for a leading newspaper, and both are deacons in an African-American Baptist Church.

Late one night, MIT graduate student Astrid Nelson is stabbed in the basement of Drake’s church. The motive for the attack is unclear, but the victim’s phone and laptop are missing. Days later, when she can finally talk, she tells Drake she’s been working with an international team of hackers on a secret botnet protection project. The day she was attacked, another member of her team was murdered in Germany.

She explains to Drake they are trying to thwart a botnet created for a worldwide attack on the banking industry. Bray’s descriptions of the botnet and other elements of the cyber attack are not overly technical but convincingly convey their dangers, and there’s plenty of danger to come in the physical world as well.

As he pursues leads from Astrid, Drake concludes her team members are not trying to protect the banking system. Rather, they seem more interested in increasing the attack’s destructiveness. Finally, Astrid confesses that, as launch time neared, she and the German hacker got cold feet and tried to call it off. In a flash, they went from insider to expendable. Now Drake is a target too.

The character of Drake has a number of interesting attributes. He says he has antisocial personality disorder, but what he’s really missing seems to be empathy. At least he says he doesn’t care about other people’s problems and that his church activities are a way to compensate.But I don’t quite buy it. For example, Drake has good relations with his friend, Boston PD detective and fellow deacon, Damon Carter, and they candidly discuss the tricky issue of how a black man must behave in encounters with white police officers. You may wonder whether a lifetime of such experiences has contributed to Drake’s tamped-down emotional responses.

The author has written for The Boston Globe, Wired, and Fast Company, so you’d expect him to write well, and he does. You keep cheering Drake on in part because he’s quite funny and shows excellent psychological insight. And I haven’t even mentioned his intriguing descriptions of how he uses a flight simulator to overcome his fear of flying.

The dangers of cybercrime are front and center in this book, along with the risks involved in an increasingly connected world. If you worry that the Powers That Be don’t take these risks seriously enough, this story won’t reassure you. Not only has the author crafted a timely adventure, he’s peopled it with believable, complex characters. You’ll be rooting for Weldon Drake all the way. A great read!

Can Hardware Help You Write?

Discussion boards for fiction writers frequently discuss book-writing software, and writers weigh in on their favorites—Scrivener, Final Draft, and others, including LivingWriter, which was named “Best Book Writing Software of 2021” by Ameridian. These programs are designed to overcome the shortcomings of “the No. 2 pencil of the digital age”—that is, Word. Word, some authors say, is simply not designed for them, with its distracting toolbars, its ease of making changes that invites endless revisions, the hyperlinks that encourage disappearing down research rabbit-holes. Could “distraction-free” writing apps help?

Is it time for a rethink of the whole word processing thing? In a recent New Yorker article, Julian Lucas seems to say “yes,” and he’s not the only one. The industry has heard the complaints—even shares them—and has responded with focused writing tools and devices. For example, some have developed tools that make it harder to make constant revisions, in some cases going so far as to eliminate the backspace key. (Yet, I’m reminded of why the ability to make changes is so valuable. In her letters, Flannery O’Connor, miserable with lupus, repeatedly complained about needing to retype whole novels in order to accommodate her changes.)

In general, these new writing devices are stripped-down. Distractions discarded. Lucas’s first such device was the Swiss-developed iA Writer. It was designed to do one thing right—write. Or, as its developer hoped, “eliminating the agony of choice.”

The Freewrite Smart Typewriter (pictured above) is a stand-alone word processor that shows only ten lines of text at a time. Rewriting as you go is difficult. The machine encourages you to just keep going. Text is saved to the cloud and synced with your “real” computer for later editing.

If you like to mark up your text with scribbles, arrows, and underlines, word processing is a clunky way to do it. The reMarkable is “digital paper” that responds to a special stylus, “a computer disguised as a non-computer,” Lucas says. Call it an antidote to distraction, as described in this promotional video. Apparently academics especially are attracted to the improved mental focus and are taking up the remarkable. Competitors are appearing.

Lucas’s article contains more examples of dedicated work-processing hardware, as companies try to adapt writing devices “to our selves and to our circumstances.” For myself, I’ve never thought of distraction as a problem. When I’m in the middle of writing and need to look something up, I switch over to the Internet to answer my question and learn more. Not doing so is a little niggling loose end that’s more distracting than the menus and toolbars. Everyone has to find their own best toolkit.