Advice from Raymond Chandler

Author Raymond Chandler, considered the godfather of hardboiled crime—don’t call it noir—stepped out of his fictional mean streets and into the real world on occasion and wrote some rather charming and forward-thinking essays of workplace advice: “Notes to an Employer” and “Advice to a Secretary.” Thank The Strand Magazine for reprinting these a few months back.

Chandler’s secretary at the time he wrote “Advice to a Secretary” was Juanita Messick, and it’s down-to-earth, simultaneously encouraging and, on some points, demanding. Chandler is expressing very clearly his own needs and starts by saying, “Never pretend to know something which you do not know, or only know imperfectly.” This dictum is routinely ignored in social media, but Chandler says it’s a prescription for misunderstanding.

It sounds as if he’s run up against sticklers of various types and considered it a bad experience. He didn’t welcome input about grammar, literary usages, and punctuation, believing there’s more latitude than purists might think, “Punctuation is an art and not a science.” It has to replicate, insofar as possible, the natural cadences of speech, which vary from what precise rules might suggest.

He tells Messick to never take anything for granted. Ask questions if something isn’t clear. “Demand an explanation.” Being my own secretary, I admit to interrogating myself frequently about sentences I wrote a month, or a week, or an hour before: “Yes, but what do you mean here? What are you trying to say?” Amazingly, words that seemed perfectly clear when I wrote them somehow manage to shed all significance. It’s the one advantage of a short attention span; every time I read something I’ve written, it’s new to me.

Chandler was uncomfortable with the employer-employee relationship and there’s no stronger egalitarian impulse today, seventy years later, than when he said, “If he (always a he in Chandler’s piece) is talking nonsense, tell him so; you can do him no greater service.” And he encourages the secretary to stick up for herself when she’s tired or late or must leave on the dot: “We are both just people.”Strand editor Andrew Gulli discovered “Advice to a Secretary” in a shoebox at Oxford University’s Bodleian Library.

Gulli was engaged by it in part because, he says, writers whose work embodies very dark themes often” are among the most friendly and benign people around.” In my experience, gatherings of mystery and crime writers bear out this impression. Certainly, “Advice to a Secretary” suggests a considerate and accommodating employer. Or, as Cynthia Conrad wrote in BookTrib, “For a moment we see the big-hearted softie under the tough-guy trench coat.”

I Saw It at the Movies

Bernie

My original impetus for seeing Richard Linklater’s 2012 movie Bernie (trailer) was that at least some of it was filmed in Smithville, an east Texas town named after my great great grandfather, William Smith (as was Smithville, Mississippi). Smithville is in Bastrop County, where a lot of movies made in Texas are filmed. Add to that, it’s based on a true crime My interest was piqued.

Cleverly filmed like a Cold Case documentary, it uses interviews with the principals and various townspeople to gradually build up the story. Many of them are outrageously hilarious.

Jack Black does an impressive portrayal of the small town’s genial, much-loved assistant funeral director, Bernie Tiede. Reviewer Roger Ebert said his performance “proves that an actor can be a miraculous thing in the right role.” Out of compassion or greed (depends who’s talking), Bernie takes up with a truly nasty elderly woman (Shirley MacLaine), and is accused of murdering her. Bernie’s nemesis is ambitious district attorney Danny Buck (Matthew McConaughey), determined to prosecute, no matter what the townspeople think about the crime. These are the kinds of roles where you can go over-the-top, and the cast does.

Rotten Tomatoes’ critics rating: 88%; audiences: 73%.

The Lost Leonardo

Here’s a story rife with ideas for crime writers! The documentary follows the trail of a painting purchased in 2005 from a New Orleans auction house for $1,175 (trailer). After restoration, it was believed (by some) to be the much-copied “Salvator Mundi” by Leonardo da Vinci. Twelve years later, carrying that identity, it sold at auction for $450,300,000. Now presumed to have been bought by Saudi Arabian crown prince Mohammad bin Salman, some believe it’s headed for Louvre Abu Dhabi.

The Scandinavian documentarians, led by director Andreas Koefoed, never come to a conclusion about the work’s authenticity—how could they, when the art world remains so sharply divided?

However, it’s the middle of the story in which events become as murky as the overpainting of the possible masterpiece. In 2013, a Swiss art dealer, Yves Bouvier, purchased the painting for around $75 million and sold it to a Russian oligarch  for $127.5 million. The oligarch was displeased with Bouvier’s mark-up and sued. Interestingly, Bouvier ran an international company that specialized in the transportation and storage of art works, luxury goods, and other collectibles, and is currently under investigation in several countries. He exploited the concept of freeports, which rent space (and services) to art collectors and museums. These facilities are outside the control of customs and taxing officials and have come under increasing scrutiny for their possible role in the trafficking of looted Syrian artifacts, tax evasion, and money-laundering.

At present, no one knows for sure where the painting is. Some investigators believe it is in storage in one of Bouvier’s never-neverland storage facilities. Others, that it’s on bin Salman’s yacht. No one knows for sure. Prepare to be astonished!

Rotten Tomatoes critics rating: 97%; audiences: 80%.

Survival Signals

woman with groceries
photo: Charles Nadeau, creative commons license

The situation described by the writer of a recent letter to Carolyn Hax, Washington Post advice columnist, sounded to Hax like “abuse.” I would never have guessed that, which is why she writes a successful newspaper column, and I don’t. One of the sources she suggested her correspondent consult was Gavin de Becker’s book, The Gift of Fear. At least I’d read the book! And grateful to be reminded of it. Perhaps it’s timely to repeat my review. The cover says, “This book can save your life,” and, whether that’s true, it sure can save the lives of the characters you’re writing about and suggest ways to put them in peril.

The Gift of Fear is a 1997 classic on recognizing the subtle signs of personal danger in many situations. So often in news stories about the capture of a murderer, people say, “We had no idea. She didn’t seem the type . . .” This book, like a 2018 FBI report, says baloney to that. There are signs. You just have to recognize them and accept their validity.

As a crime fiction writer, I hope those signs might be usefully incorporated in my stories, whether my bad-guy characters were aware of sending them and whether my good-guy characters perceived them. Or not. Especially or not.

The book’s author is Gavin de Becker, who has worked with government agencies and law enforcement and as a private consultant on personal threat assessment for media figures, victims of stalking, and others. Much of the book is written in the annoying “you can do it!” style of a self-help book, but his examples are excellent.

Especially useful was the chapter on “survival signals.” In it, he deconstructs the experience of a young woman he calls Kelly who encountered a helpful stranger in the lobby of her apartment building. When one of Kelly’s grocery bags spilled, he insisted on carrying the bags for her. He followed her into her apartment, then held her captive for three hours and raped her. She barely escaped with her life. Other women had not.

From the outset, Kelly received numerous signals that something about the man was “off,” which made her uneasy, though she couldn’t say why. De Becker says, “the capable face-to-face criminal is an expert at keeping his victim from seeing survival signals, but the very methods he uses to conceal them can reveal them.” The signals in Kelly’s case are easily adaptable to fiction.

Seven Key Survival Signals

  • Forced teaming—Kelly’s attacker tried to establish rapport with her, with statements like, “We’ve got to get these groceries upstairs.” A fictional criminal could plausibly say many similar things, like, “Luckily, we’re on the same side here.” David Mamet’s characters use this strategy superbly in his fascinating movie, House of Games.
  • Charm and niceness—Charm is a strategy, de Becker maintains, “a verb, not a trait.” The person trying to charm is a person who wants something. In two words: Ted Bundy.
  • Too many details—People trying to deceive pile on information, in the hope of being more persuasive. Details distract a potential victim from the bigger picture, which is that the encounter was (possibly) unsought and potentially problematic.
  • Typecasting—It’s human nature to want to be thought well of. Women, especially, are likely to demur or try to disprove a mild criticism, such as, “Someone like you probably wouldn’t give me the time of day.”
  • Loan sharking—A person may offer—indeed, may insist on—helping a potential victim, as Kelly’s assailant did. Putting her even slightly in his debt made it harder for her to rebuff him.
  • Unsolicited promises—“I’ll just put these groceries down, then leave. I promise.” De Becker says any unsolicited promise shows merely “the speaker’s desire to convince you of something.”
  • Discounting the word ‘no’—people with ill intent ignore a ‘no’ or try to negotiate it away. Either they are seeking control, or refusing to give it up.

Though even a benign character might display one or two of these behavioral traits, start piling them on, and readers will recognize the danger, even subliminally. They give characters real menace and ratchet up the tension long before the weapons come out!

Order it here on Amazon or from your local indie bookstore.

The 21st Century P.I.

Writers who focus on stories about crime are doubtless aware that the job description of today’s private detective has expanded dramatically. Tyler Maroney in his book: How Corporate Intelligence is Reshaping the World, looks far beyond the old-fashioned gumshoe, sitting in his beater, chain-smoking and sipping from a flask outside a no-tell motel. In fact, several of the books I’ve enjoyed most this year take advantage of investigators’ diverse roles–like New Jersey Noir: Cape May, and The Measure of Time.

Says Maroney, who has his own firm, Quest Research & Investigations, America’s 35,000 private investigators “are everywhere,” working for a long list of clients–large companies, government agencies, A-list movie stars, professional athletes, non-profits, sovereign nations, media organizations, and business tycoons. They work for lawyers preparing cases and politicians running for office. Why are they hired? To uncover wrongdoing, right wrongs (real or perceived), satisfy curiosity, and find someone or something, for revenge or competitive advantage. Sometimes the hiring is in a worthy cause, and sometimes it’s merely to feed paranoia.

The book describe a series of interesting cases, among them, helping a civil rights law firm free a wrongly incarcerated client, using computer forensics to ferret out employee fraud, conducting background checks on company executives before a client invests, recovering assets from American debtors hiding abroad, and negotiating with foreign strongmen. In the chapter on a surveillance assignment, he says (and this will be contrary to every television show you’ve ever seen), investigators cannot lie to a subject, they cannot impersonate or deceive. In many states, they cannot fabricate their identities. Despite the many prohibitions, Maroney says, “about once a month in my job, someone asks me to break the law.”

There are good stories here and no doubt equally good ones buried in some of those illegal requests. Enough story ideas to last the decade!

The sheer variety of the work is fascinating, especially for those who write about crime and what it takes to ensure an investigator’s clients “get the hidden information they need. We are lubricant, bandage, and weapon.”

Find it on Amazon or at your local indie bookstore.

Talkin ’bout Your Generation

Recently, in the UK’s Guardian, five authors attempted to identify the five books—fiction, nonfiction, occasional poetry—that shaped each generation since World War II. How well do their picks match your touchstone books? And are you a cross-generational reader?

Baby Boomers (selected by Blake Morrison): Joseph Heller’s Catch-22, Jack Kerouac’s On the Road, Germaine Greer’s The Female Eunuch, RD Laing’s Knots, and Penelope Leach’s Your Baby & Child. True to my generation, I’ve read a couple of these (first and last).

Gen X (Chris Power, who notes a “tension between earnestness, self-consciousness and cynicism” in these picks): Alex Garland’s The Beach, Helen Fielding’s Bridget Jones’s Diary, Naomi Klein’s non-fiction No Logo, Zadie Smith’s White Teeth, and David Foster Wallace’s Infinite Jest. Does seeing the movie count?

Millennials (Megan Nolan, whose picks, she said, convey “a sense of cautious, questioning dread.” Great.): Halle Butler’s The New Me, Leslie Jamison’s essay collection, The Empathy Exams, Ling Ma’s Severance, JM Holmes’s How Are You Going to Save Yourself, and Malcolm Harris’s Kids These Days. Hmmmm. Not part of my reading past.

Gen Z (Faridah Àbíké-Íyímídé): Chloe Gong’s These Violent Delights (a retelling of Romeo and Juliet), Alice Oseman’s Heartstopper, Kelly Jensen’s anthology of mental health-related essays (Don’t) Call Me Crazy, Aiden Thomas’s Cemetery Boys, and Adam Silvera’s They Both Die at the End.

When time travel deposits you at this last generation, you find books have evolved not only in content, but in form and intent. The last five are, respectively, YA, a graphic novel series, an anthology of essays, a YA paranormal adventure, and “a TikTok sensation.”

Quite obviously, I need to get out more!

Progress or Peril for Workers?

Warning: This is a post that may well fall into the category of free-association or, less kindly, half-baked. Three magazine articles I’ve caught up on this past week had something to say about the world of work, which seems headed for a collision with the future.

First up was a rather breathless article in the January/February issue of Metropolis (link to article here), about the rapid advances in 3D printing that extrudes cement to create entire buildings. “Companies worldwide are automating the construction of homes, offices, and other structures through techniques like 3D printing, robotic finishing, and automated bricklaying,” which lays down brick three times faster than a human.

“The possibility of automation soon becoming the norm in construction is not so far-fetched.”

Benefits the author cites are: improving construction efficiency, sustainability, and worker safety, while increasing the housing supply and even remedying labor shortages. Still, according to the federal Bureau of Labor Statistics, 7.2 million Americans had construction jobs in July 2018—“the highest employment level for the construction industry in a decade, with 7.5 million jobs projected by 2026. (The prognosticators must not read Metropolis.)

According to one builder, its automated processes can produce housing units in two or three weeks at about 40 percent lower cost than conventional construction and with “almost zero construction waste” (a good thing).

Sounds great, right? But who’ll look out for the people who want relatively good-paying construction jobs, enjoy building things where they can see the results, and don’t want to sit at a desk day in and day out writing software code? “Saving labor costs,” which is an argument implicit in the article but tactfully unstated, means lost jobs.

Impact on Workers

In Wired, a story reported on a 25-year-old bet on the future of technology that pitted one man’s rosy view against another’s dire outlook (both were half-right). A concern of the anti-tech guy (Kirkpatrick Sale, who had just written a book extolling the Luddites) was that technology “stole decent labor from people.” I hope Sale doesn’t read the Metropolis article; he’ll have a stroke.

Finally, historian Jill Lepore’s New Yorker article, “What’s Wrong with the Way We Work,” unearths some even earlier predictions. No less a personage than economist John Maynard Keynes said that, a hundred years in the future (starting date unstated), people would work no more than 15 hours a week, and everyone would suffer from boredom.

“It is a fearful problem for the ordinary person,” Keynes said, “with no special talents, to occupy himself.” Being confined to home during the pandemic has shown that even people with special talents can enter the realms of ennui and discontent.

Meanwhile, we know whose playthings those idle hands are. It’s worth remembering that the majority of people arrested after the January 6 insurrection have a record of serious financial troubles. It’s probably not too much of a stretch to wonder how many of those arise, at least in part, from a lack of good-paying jobs. In construction, for example.

I don’t know whether there’s anything worth thinking about here, or if these are just disconnected ramblings. If you have thoughts, I’d love to read them.

A Spy’s Bedside Table

chess

Which espionage books do actual spies read and, ahem, respect? A former member of the CIA’s Senior Intelligence Service, Emile Nakhleh, kindly provided The Cipher Brief with his list, and I’ve added my own recent faves.

He recommends the first two of these non-fiction books, all three of which have four GoodReads stars:

Non-Fiction

Undaunted: My Fight Against America’s Enemies, at Home and Abroad by President Obama’s CIA Director John O. Brennan, a leader who was controversial to both political parties and was “in the room where it happened” when many significant security issues were discussed (not all of which he can talk about).

The Spymasters: How the CIA Directors Shape History and the Future by Chris Whipple. Whipple says the job of CIA Director is “one of the hardest and most perilous in government,” and in this book, he tells you why.

Operation Dragon: Inside the Kremlin’s Secret War on America, by former CIA Director R. James Woolsey and former Romanian espionage chief, Lt. Gen. Ion Mihai Pacepa, the highest-ranking foreign intelligence officer to defect to the United States. They describe Russia’s continuing threat to the U.S., and, in a blockbuster revelation, say Soviet leader Nikita Khrushchev personally told Lee Harvey Oswald to assassinate President Kennedy, then changed his mind, but Oswald stuck to the original plan.

Fiction

The Order by Dan Silva – Nakhleh recommends it, and I listened to it . Fans of Silva’s Israeli intelligence officer Gabriel Allon will be pleased. He becomes involved in a conspiracy within the Vatican to hide evidence that the Jews were not, actually, responsible for the death of Jesus, two thousand years of violence, hatred, and retribution to the contrary. Again, GoodReads gives it four stars, but I’d say three. Not nearly as troubling as the real-life Gods Bankers.

Agent Running in the Field – John le Carré’s last novel, continuing the string of memorable characters he developed, all the way back to George Smiley and Alec Leamus (my review).

Finally, you might want to save a spot on the nightstand for the October 12 literary debut of former Secretary of State Hillary Clinton. For her conspiracy thriller, State of Terror, she’s teamed up with crime novelist Louise Penny.

What You Wear Is Code

Richard Thompson Ford’s new book Dress Codes: How the Laws of Fashion Made History was the subject of a recent American Ancestors Zoom presentation, the day the book was reviewed in the Wall Street Journal. Ford is a Stanford Law professor who got interested in how dress codes (what you wear, your hairstyle) have affected employment opportunities. Plus he admits to being a bit of a clothes-horse himself.

Legal opinion on dress codes’ effect on employment may treat them as if they are trivial. If so, the courts may be missing a lot of what’s important about the issue. What people wear is part of their self-presentation and sense of dignity. Back in Europe’s late middle ages, the puffy pantaloons called Trunk Hose (pictured) became the fashion for men. The upper classes resented their inferiors wearing the style and passed “sumptuary laws” prohibiting extravagant fabrics and attire except for those of high rank—a pure power play. No surprise, then, that in 1700s America, Blacks were prohibited from “dressing above their station.”

Ford noted that Queen Elizabeth I understood the power of fashion—magnificent, otherworldly fashion—to set her apart. Over time, the type of attire that signified the wearer’s importance changed, at least for men. Men’s attire became more sober and conservative. Think of the black-clad Dutch Masters. The culmination of this trend was the familiar business suit we know today.

Intended also to convey the message that men were all equal, of course, little signals continue today to let people recognize the high-value “bespoke” suit versus one from Target.

You may remember the photos from the early Civil Rights movement with Martin Luther King and his colleagues marching and dressed in suits. They dressed in their “Sunday best” to underscore the validity and seriousness of their quest. A few years later, younger activists wanted to express solidarity with the poor people they hoped to organize, so they dressed in jeans and overalls. The Black Panthers had their own dress code: black trousers, leather jackets, and berets. These were all deliberate decisions related to identity.

Until the 20th century, women wore draped clothing below the waist. Wearing pants was totally unacceptable. A 1903 article called women who insisted on wearing trousers “bifurcated” and clearly suggests they were a threat to the social order. As expressed in an essay for the Metropolitan Museum’s wonderful exhibit: China Through the Looking Glass, “Fashion is the means by which we convey identity and belonging (including nonbelonging),” as in the case of the trouser-wearing women.

By repressing the individuality of the wearer, requiring a certain type of dress can be a tool of degradation or control. The stricter the requirements, the more control exerted. Now, with casual Fridays all week long, new unarticulated “dress codes” still determine what people wear. It will be interesting to see how the extreme informality of working from home and never changing out of our pajamas may persist!

The Lost City of the Monkey God

Deep in the Mosquitia region of Honduras—an area of steep mountains and impenetrable jungle—is some of earth’s most remote and still-unexplored mysteries. Yet within this forbidding area, according to legend, lay the abandoned White City, The Lost City of the Monkey God.

Act 1

Over decades, various expeditions had tried to find the city, mostly using the rivers and their many tributaries, without notable success. In 2012, aircraft equipped with laser-guided Light Detection and Ranging technology (LIDAR) become available. LIDAR could penetrate the jungle canopy for the first time and its images revealed a city’s-worth of  plazas and structures. At ground level, these were invisible, fully camouflaged by dense overgrowth. Finally, an expedition could be mounted whose destination was more than guesswork.

Thriller writers will recognize the author of this true-life adventure, Douglas Preston, as the author with Lincoln Child of the Prendergast and Gideon series of suspense novels, as well as a number of stand-alones. His first love was science, and as a journalist, he’s covered archaeology, paleontology, and other -ologies. The first work of his I read was The Monster of Florence, the true crime story of a serial killer and the case’s botched prosecution. Its invaluable insights about the Italian legal system informed my thriller set in Rome.

A long-time acquaintance, the filmmaker and adventurer Steve Elkins, invited Preston to participate in the Honduran exploration team. Due to limits on the availability of helicopters to transport the team and their supplies in and out, they had only a very few days on site. Although they managed to clear away no more than a small portion of the dense jungle, the LIDAR findings were validated.

With the full backing of and (one hopes) ongoing site security from the Honduran government, discoveries are still there to be made. The book conveys the team’s profound thrill of discovery as they faced drenching rains, freeze-dried meals, jaguars prowling outside their tents at night, and an encounter with a six-foot fer-de-lance, the most deadly snake in the Americas.

Act 2

Unbeknownst to several members of the team, once they scattered to their home communities, they were on the cusp of a new and undesirable adventure. One by one, they began to suffer mysterious physical symptoms. In Preston’s case, it was a bug bite that wouldn’t heal. It was painless, so he ignored it until he learned others were having problems too. U.S. doctors rarely see tropical diseases, so it took some time for diagnoses to coalesce around leishmaniasis, a parasitic disease acquired from the bite of an infected sandfly. The way the disease manifests in different individuals—and their responses to the available treatments, such as they are—vary widely. They may never be free of it.

This part of the experience allowed Preston to explore the significance of infectious diseases in human society and the inevitability (this was written in 2017) of pandemics, past and future. It wasn’t a prediction about our present situation, but a useful reminder. Because of global warming, the natural range of vectors like sandflies is expanding steadily northward. Scattered cases of leishmaniasis are now being found in Texas and Oklahoma, and these are not associated with travel to endemic areas.

The Lost City of the Monkey God is about exciting discoveries in a region whose perils were more numerous than expected. An engrossing and worthwhile read, it was widely regarded as one of the best books of 2017.

Photo: StanVPeterson for Pixabay

The Perfect Weapon

The Perfect Weapon, HBO, David Sanger

In mid-October, HBO released its documentary, The Perfect Weapon, about growing cyber security risks (trailer). A recent Cipher Brief webinar featured David Sanger, national security correspondent for The New York Times, who wrote the book on which the documentary was based, and Mary Brooks, who contributed to both his book and the documentary, and was moderated by Cipher Brief founder Suzanne Kelly.

Creating a documentary based on a detailed, fascinating, and chilling 340-page book is a challenge. It had to be more interesting than 000s and 111s scrolling down the screen. There was a history to lay out. Director John Maggio decided to render the technology aspects of earlier cyberattacks in broad strokes and to humanize the story by focusing on the victims. This approach not only revealed how many sectors of society are vulnerable to cyber criminals, but also how diverse are the sources of these attacks.

The first cyber attack receiving much play in the United States was North Korea’s 2014 takedown of Sony in response to a movie it didn’t like. For that segment, Maggio’s team could interview actors and executives. It was harder to get the story of the next significant attack—this one by the Iranians on the Sands Casino in Las Vegas—because the casino executives don’t want to publicize it.

Since then, attacks have continued, most recently with ransomware attacks on US hospitals already stretched thin by the coronavirus, and on local governments in Florida, for example—after crippling attacks on Baltimore and Atlanta.

Though costly and significant, these episodes have not been serious enough to trigger retribution by the US government. “They are short of war operations,” Sanger said, “and deliberately calculated to be so.” The potential for much more consequential acts definitely exists. It is known, for example, that malware has been placed in the US power grid, where it sits. Officials don’t want to talk about it, or remove it, ironically, because they don’t want the bad actors to understand our detection capabilities.

Of course, the United States isn’t inactive in this arena. In 2010, our government. and Israel used the malicious computer worm Stuxnet to disable Iran’s nuclear program, an action US officials won’t admit to even now, Sanger said. Unfortunately, the destructive Stuxnet code escaped into the wild and is now available to many black-hat hackers. Stuxnet “didn’t start the fire,” he said, “but it was an accelerant.”

Who is behind an attack can be murky. For various reason, organized crime has increasingly muscled its way into the cyber-threat business. Governments hire hackers or external organizations to create havoc, because it gives them deniability. “Not us,” they say.

The US Cyber Command’s goal is to “defend and advance national interests.” However, the job of preventing attacks is difficult. It’s a challenge that requires considerable imagination, given an environment where the risks are escalating rapidly, the technology is improving constantly, and the targets have no boundaries. You may have read about recent threats to COVID vaccine research.

What exactly are the “national interests,” when American businesses have suppliers, clients, and customers all over the world? Companies don’t want to be perceived as working against those relationships. Google, for example, declined to participate in a military program to make drone attacks more accurate. Similarly, though Microsoft and the Cyber Command were both attempting to disable TrickBot in the last few weeks, their efforts were independent and uncoordinated.

Thomas Donahue, Senior Analyst at the Center for Cyber Intelligence has said, “We cannot afford to protect everything to the maximum degree, so we’d better figure out what cannot fail,”

The documentary—and the book—lay out what’s at stake for all of us. Past posts on this topic:
* Our Biggest Threats Keep Growing
* Cyberthreats: Coming to a Company Near You